> ## Documentation Index
> Fetch the complete documentation index at: https://docs.comforthub.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Using these docs

> The three kinds of page, how they link, and how to find what you need fast

Every page here is one of three kinds, and the kind tells you what you will get before you read a word.

| Kind            | What it gives you                                 | How its title reads          |
| --------------- | ------------------------------------------------- | ---------------------------- |
| **Explanation** | How something works and why it was built that way | "How booking works"          |
| **How-to**      | Steps to do one task, and how you know it worked  | "Book a work order"          |
| **Reference**   | Facts in tables, nothing else                     | "Statuses", "Emails we send" |

A page never mixes kinds. If a how-to starts explaining history, that history belongs on the explanation page, with a link. This borrows from a framework called Diátaxis, which most of the good documentation you have read follows without saying so.

## Three doors into the same building

The handbook is arranged three ways because you arrive with three different questions.

* **"How does X work?"** → the **Handbook** tab. Chapters run in business order. Each chapter opens with its explanation page, then lists its how-tos.
* **"What does Zoho own?"** → the **Systems** tab. One page per system, plus the map.
* **"What does this status mean?"** → the **Reference** tab. Tables only.

The three tabs are cross-linked so that you can jump sideways. Every page ends with a **Related** section that points to the pages next to it in the other two tabs. Every process page also carries a line near the top that lists the systems it touches, and each of those is a link.

## Names

The handbook uses the names people say, not the names the databases use. It says *customer*, not *contact*. It says *work order*, not the code name. When you need the code name, the [Names](/reference/names) page maps every human name to its Zoho and Supabase name in one table. A check stops code names from creeping into other pages.

## Related

* [How Comfort Hub runs](/handbook/the-business/how-comfort-hub-runs)
* [How it all fits together](/systems/how-it-all-fits-together)
* [Writing here](/handbook/writing-here)