Before you start
- Signed in as a technician. Hours is empty for the owner; see The app tour.
- The pay calendar loaded for the year. Everything on both screens comes from it, so with no calendar loaded the screens go quiet rather than wrong. See Know when the pay calendar runs out.
File your hours
1
Open Hours
It opens on the pay period you are in: two weeks, Monday to Sunday, with the submit-by date at the top.
2
Put your hours against the days
One number per day. The total at the top adds itself up as you go. You do not compute it and you cannot type it.
3
Submit before your deadline
You can submit from the second Friday of the period until the day before the submit-by date. Once submitted the sheet is no longer a draft and you cannot edit it. If you need a change after that, ask the office to reject it back to you.
If you forget, the office does not chase you forever. A sheet still in draft on the submit-by date is submitted overnight by the engine, with whatever hours it holds. That is not a telling-off, and the sheet reaches the same place it would have.
Request time off
1
Open Time off and pick a range
A first day and a last day. You do not pick individual days.
2
Read the count before you send it
The screen tells you how many days it is asking for, and reminds you that weekends and statutory holidays do not count.
3
Submit it
It goes to the office as pending. You can cancel it yourself while it is still pending.
How you know it worked
- Your timesheet’s total matches the days you entered, plus 8 for each statutory holiday in the period.
- A submitted sheet reads as submitted, and its overtime figure, the hours past 80 in the period, is stamped at that moment and does not move again.
- A time-off request appears for the office with exactly the working days it asked for.
If it did not work
- “This timesheet is no longer a draft.” Somebody, or the overnight job, submitted it before you tapped. The sheet is already where you wanted it; nothing was lost.
- A range you know is fine reads as no working days. The calendar has not reached this phone yet. Give it a moment and reopen the screen.
- A duplicate request is refused. A pending request already covers those dates. Find it in the list and cancel that one first.