Before you start
- You are signed in as a technician or higher. An apprentice can see purchase orders but cannot raise or delete one; see Roles and what they can do.
- The number does not come back. A number goes back only when a counter purchase order sheet is closed before it is saved, and only while it is still the newest one handed out; see How purchase order numbers work.
Steps
1
Find the purchase order
Open Purchase orders and swipe the order to the left.
2
Delete it
Tap Delete, then confirm. The app removes the order and its scans, and the engine queues a delete for Zoho.
How you know it worked
- The purchase order is gone from the Purchase orders list.
- Within a minute the purchase order is gone from Zoho.
If it did not work
- The app says the order was deleted but its paperwork could not be removed: the row is gone; the scan file was left behind and does no harm.
- Zoho’s copy is still there after two minutes: see Fix a record that did not sync.